Remote Senior Commercial Auto Claims Adjuster

MaineGuide; Arkansas; Hybrid; USD 39,000 - 51,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Senior Auto Claims Adjuster to work remotely anywhere in the United States with specific exceptions. You will handle commercial auto and property claims for rideshare and gig economy clients, primarily on the Pacific Time Zone, with 85% of caseload from that region.

The role requires 1–2+ years of auto/ commercial adjusting experience, a valid Adjuster license or plans to obtain within 90 days, and strong communication skills.

Qualifications

• High School Diploma/GED or 2+ years of customer service experience in a virtual environment.
• 1-2+ years of auto or commercial adjusting/liability experience required.
• Must hold an Adjuster license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Responsibilities

• Manage a large inventory of claims ranging from minor to moderate complexity.
• Answer inbound calls, open claims, acquire loss details from all involved parties and document accordingly.
• Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial GIG economy.
• Explain policy, coverage, and appropriate course of action to claimants.
• Arrange and pay repair, rental, towing, total losses and negotiate storage.
• Document claim files, send correspondence, and communicate with all parties involved.

Skills

Customer service

Bilingual

Computer skills

Time management

Education

High School Diploma/GED

Auto/commercial adjusting license within 90 days

Job description

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Senior Auto Claims Adjuster to work remotely anywhere in the United States with specific exceptions. You will handle commercial auto and property claims for rideshare and gig economy clients, primarily on the Pacific Time Zone, with 85% of caseload from that region.

The role requires 1–2+ years of auto/ commercial adjusting experience, a valid Adjuster license or plans to obtain within 90 days, and strong communication skills.