Remote Commercial Auto Claims Senior Adjuster

CSAA Insurance Group; California; Remote; USD 57,000 - 70,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Senior Auto Claims Adjuster for a remote role. The position focuses on handling commercial auto claims with emphasis on telework from anywhere in the United States, primarily aligned to the Pacific Time Zone.

The workload includes managing a large inventory, evaluating coverage, negotiating settlements, and coordinating repairs while maintaining compliance with state guidelines. Training and remote onboard is provided.

Qualifications

• High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features.
• 1-2+ years of auto or commercial adjusting/liability experience required.
• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Responsibilities

• Manage a large inventory of claims ranging from minor to moderate complexity.
• Answer inbound calls, open claims, acquire loss details from all involved parties and
• Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial GIG economy.
• Explain policy, coverage, and appropriate course of action.
• Arrange and pay repair, rental, towing, total losses and negotiate storage.
• Document claim files, send correspondence, and communicate with all parties involved.
• Work from a diary system to review and resolve claims within state compliance guidelines, policy provisions and standard operating procedures.

Skills

Customer service

Auto claims adjusting

Bilingual

Education

High school diploma or GED

Tools

Adjuster license

Job description

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Senior Auto Claims Adjuster for a remote role. The position focuses on handling commercial auto claims with emphasis on telework from anywhere in the United States, primarily aligned to the Pacific Time Zone.

The workload includes managing a large inventory, evaluating coverage, negotiating settlements, and coordinating repairs while maintaining compliance with state guidelines. Training and remote onboard is provided.