Remote Senior Commercial Auto Claims Adjuster

CSAA Insurance Group; Washington; Remote; USD 38,000 - 51,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Senior Auto Claims Adjuster to work remotely across the United States (excluding HI/AK). You will handle commercial auto claims, primarily in the Pacific Time Zone, with flexible shifts within Pacific business hours and a 40-hour week.

The role requires 1–2 years auto/adjusting experience, an Adjuster license, and strong communication skills. Bilingual candidates are a plus, and training begins soon.

Qualifications

• High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features.
• 1-2+ years of auto or commercial adjusting/liability experience required.
• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Responsibilities

• Manage a large inventory of claims ranging from minor to moderate complexity.
• Answer inbound calls, open claims, acquire loss details from all involved parties and
• Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial GIG economy.
• Explain policy, coverage, and appropriate course of action.
• Arrange and pay repair, rental, towing, total losses and negotiate storage.
• Document claim files, send correspondence, and communicate with all parties involved.
• Work from a diary system to review and resolve claims within state compliance guidelines, policy provisions and standard operating procedures.

Skills

Customer service

Remote work

Bilingual

Education

High School Diploma/GED

Job description

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Senior Auto Claims Adjuster to work remotely across the United States (excluding HI/AK). You will handle commercial auto claims, primarily in the Pacific Time Zone, with flexible shifts within Pacific business hours and a 40-hour week.

The role requires 1–2 years auto/adjusting experience, an Adjuster license, and strong communication skills. Bilingual candidates are a plus, and training begins soon.