Senior Remote Commercial Auto Claims Adjuster

CSAA Insurance Group; Montana; A distancia; USD 57.000 - 70.000; Jornada completa

Descripción de la vacante

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Senior Auto Claims Adjuster - Remote. You will manage claims from initial intake to resolution, focusing on commercial auto and rideshare scenarios across the Pacific Time Zone with a remote-first setup.

This role requires 1-2+ years auto/comm adjusting, an active Adjuster license or within 90 days, and strong communication. We offer flexible hours, training, and a path to grow within Mobilitas.

Formación

• High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features.
• 1-2+ years of auto or commercial adjusting/liability experience required.
• Must hold an Adjuster license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Responsabilidades

• Manage a large inventory of claims ranging from minor to moderate complexity.
• Answer inbound calls, open claims, acquire loss details from all involved parties and
• Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial GIG economy.
• Explain policy, coverage, and appropriate course of action.
• Arrange and pay repair, rental, towing, total losses and negotiate storage.
• Document claim files, send correspondence, and communicate with all parties involved.
• Work from a diary system to review and resolve claims within state compliance guidelines, policy provisions and standard operating procedures.

Conocimientos

Customer service

Auto claims adjusting

Liability experience

Bilingual

Educación

High School Diploma or GED

Adjuster license (state)

Descripción del empleo

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Senior Auto Claims Adjuster - Remote. You will manage claims from initial intake to resolution, focusing on commercial auto and rideshare scenarios across the Pacific Time Zone with a remote-first setup.

This role requires 1-2+ years auto/comm adjusting, an active Adjuster license or within 90 days, and strong communication. We offer flexible hours, training, and a path to grow within Mobilitas.