Senior Remote Commercial Auto Claims Adjuster

CSAA Insurance Group; Texas; Remote; USD 38,000 - 51,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Senior Auto Claims Adjuster to work remotely across the United States, primarily aligned to the Pacific Time Zone with about 85% of cases from that region. The role requires handling auto and property damage claims for commercial rideshare and gig economy, with flexible scheduling across 7 days a week.

The position offers paid virtual training starting January 11, 2027, and emphasizes bilingual capabilities, strong documentation,

Qualifications

• High School Diploma or GED or 2+ years of virtual customer service experience.
• 1–2+ years of auto or commercial adjusting experience.
• Adjuster license for applicable states or obtain within 90 days of employment.

Responsibilities

• Manage a large inventory of auto claims from minor to moderate.
• Answer inbound calls, open claims, gather loss details from all involved parties.
• Investigate, evaluate, negotiate, and settle auto claims for commercial rideshare and gig economy.
• Explain policy coverage and next steps.
• Coordinate repairs, rentals, towing, and total losses as needed.
• Document claim files and communicate with involved parties.
• Maintains diary system to resolve claims per state compliance and SOPs.

Skills

Customer service

Auto adjusting

Licensing

Education

High School Diploma/GED

Job description

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Senior Auto Claims Adjuster to work remotely across the United States, primarily aligned to the Pacific Time Zone with about 85% of cases from that region. The role requires handling auto and property damage claims for commercial rideshare and gig economy, with flexible scheduling across 7 days a week.

The position offers paid virtual training starting January 11, 2027, and emphasizes bilingual capabilities, strong documentation,