Senior Auto Claims Adjuster (Commercial) — Remote

CSAA Insurance Group; United States; Remote; USD 38,572 - 52,348; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Remote-first culture

Flexible Workplace

Job summary

Mobilitas, a CSAA Insurance Group venture, is hiring experienced commercial auto claims adjusters for a remote role supporting Pacific Time. You’ll handle a high-volume caseload across auto and property damage for commercial rideshare and GIG clients.

Work schedule spans 5:30am-7:30pm PT with 40 hours/week, including weekends; paid training starts Sept 28, 2026. Requirements: high school diploma or 2+ years virtual customer service; 1–2+ years auto/commercial adjusting; license within 90 days;

Qualifications

• High school diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features.
• 1-2+ years of auto or commercial adjusting/liability experience required.
• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Responsibilities

• Manage a large inventory of claims ranging from minor to moderate complexity.
• Answer inbound calls, open claims, acquire loss details from all involved parties and
• Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial GIG economy.
• Explain policy, coverage, and appropriate course of action.
• Arrange and pay repair, rental, towing, total losses and negotiate storage.
• Document claim files, send correspondence, and communicate with all parties involved.
• Work from a diary system to review and resolve claims within state compliance guidelines, policy provisions and standard operating procedures.

Skills

Customer service

Auto adjusting

Licensing

Education

High school diploma or GED

Job description

Mobilitas, a CSAA Insurance Group venture, is hiring experienced commercial auto claims adjusters for a remote role supporting Pacific Time. You’ll handle a high-volume caseload across auto and property damage for commercial rideshare and GIG clients.

Work schedule spans 5:30am-7:30pm PT with 40 hours/week, including weekends; paid training starts Sept 28, 2026. Requirements: high school diploma or 2+ years virtual customer service; 1–2+ years auto/commercial adjusting; license within 90 days;