Senior Commercial Auto Claims Adjuster - Remote

CSAA Insurance Group; Ohio; Remote; USD 39,000 - 51,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Senior Auto Claims Adjuster to work remotely anywhere in the United States (except Hawaii and Alaska). The role focuses on commercial auto claims aligned with the Pacific Time Zone and requires 85% of the caseload from that region.

The position offers flexible scheduling, training starts soon, and bilingual abilities are a plus. Compensation is listed as an hourly pay range with potential bonus opportunities.

Qualifications

• High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features.
• 1-2+ years of auto or commercial adjusting/liability experience required.
• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Responsibilities

• Manage a large inventory of claims ranging from minor to moderate complexity.
• Answer inbound calls, open claims, acquire loss details from all involved parties and document claim files.
• Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial GIG economy.
• Explain policy, coverage, and appropriate course of action.
• Arrange and pay repair, rental, towing, total losses and negotiate storage.
• Document claim files and communicate with all parties involved.

Skills

Customer service

Auto adjusting

Bilingual

Education

High School Diploma/GED

Job description

Mobilitas, created by CSAA Insurance Group, is hiring a Commercial Senior Auto Claims Adjuster to work remotely anywhere in the United States (except Hawaii and Alaska). The role focuses on commercial auto claims aligned with the Pacific Time Zone and requires 85% of the caseload from that region.

The position offers flexible scheduling, training starts soon, and bilingual abilities are a plus. Compensation is listed as an hourly pay range with potential bonus opportunities.