Senior Collision Estimator & Service Advisor (Commission)

Classic Collision; Denton (TX); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Paid Weekly

Continuous Training

Supportive Team Culture

Company match 401K

Medical/Dental/Vision

Paid Time Off - 6 Paid Holidays

Rewarding Work

Job summary

Classic Collision in Denton, TX is seeking a Senior Service Advisor/Collision Estimator to guide customers from drop-off to delivery, provide clear estimates, and collaborate with insurers to optimize claims and outcomes.

You will work with a skilled team to communicate progress, verify damages with technicians, and uphold high customer satisfaction. This role offers growth in a rapidly expanding company that values integrity, service, and teamwork.

Qualifications

• Prior collision estimating experience preferred.
• Familiar with estimating systems CCC1 preferred.
• Strong written and verbal communication skills.
• Valid driver’s license required.

Responsibilities

• Serve as the primary point of contact for the customer throughout the repair process from drop-off to delivery.
• Prepares estimate for customer and/or insurance partners according to manufacturer and Classic Collision guidelines.
• Partner with insurance companies to manage customer claims to ensure the best customer experience.
• Maintain communication with customers providing updates on repair progress.
• Coordinate with technicians to confirm all aspects of damages are identified.
• Maintain customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.
• Perform other related duties as assigned.

Skills

Estimating experience

CCC1 familiarity

I-CAR/ ASE certification

Communication skills

Driver's license

Tools

CCC1 estimating system

Job description

Classic Collision in Denton, TX is seeking a Senior Service Advisor/Collision Estimator to guide customers from drop-off to delivery, provide clear estimates, and collaborate with insurers to optimize claims and outcomes.

You will work with a skilled team to communicate progress, verify damages with technicians, and uphold high customer satisfaction. This role offers growth in a rapidly expanding company that values integrity, service, and teamwork.