Senior Collision Estimator & Repair Planner

michaeljordannissan; Durham (NC); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Eye care

Life insurance

401(k) plan

Employee pricing

Job summary

Michael Jordan Nissan in Durham, NC is seeking an Experienced Collision Estimator - Repair Planner for a full-time role. You will create complete estimates and repair plans in CCC ONE, guiding vehicles from first contact to delivery while researching OEM procedures and calibration needs.

You’ll maintain proactive communication with customers and insurers and coordinate with teams to optimize cycle time and profitability.

Qualifications

• Proficiency with CCC ONE and OEM repair knowledge.
• Strong organization, documentation, and customer-service skills.
• Ability to manage multiple repairs effectively.

Responsibilities

• Create complete and accurate estimates and repair plans in CCC ONE.
• Guide vehicles from initial contact through final delivery.
• Collaborate with technicians, parts and paint teams, vendors, and management to monitor progress and ensure customer satisfaction.

Skills

CCC ONE

Valid driver's license

OEM repair procedures

customer-service

multi-tasking

Tools

CCC ONE

Job description

Michael Jordan Nissan in Durham, NC is seeking an Experienced Collision Estimator - Repair Planner for a full-time role. You will create complete estimates and repair plans in CCC ONE, guiding vehicles from first contact to delivery while researching OEM procedures and calibration needs.

You’ll maintain proactive communication with customers and insurers and coordinate with teams to optimize cycle time and profitability.