Senior Collections Specialist – Insurance & Commercial

ServiceMaster Restore; Azusa (CA); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

AFLAC

Voluntary Life Insurance

Vision insurance

Wellness resources

401(k)

Dental insurance

Health insurance

Résumé du poste

ServiceMaster by T.A. Russell is seeking a Collections Specialist on site in California to strengthen the accounts receivable process and improve cash flow.

The role focuses on collecting from insurance carriers, TPAs, commercial accounts, and customers, with collaboration across operations to secure documentation. Ideal candidates will have 5+ years in collections, excellent communication and negotiation skills, and experience in restoration or insurance-related collections.

Qualifications

• 5+ years of collections experience.
• Strong communication and negotiation skills.
• Experience in restoration, construction, healthcare, or insurance collections preferred.
• Proficiency with Microsoft Office and QuickBooks.

Responsabilités

• Manage aging accounts and collection efforts
• Work directly with insurance adjusters and TPAs
• Research and resolve billing discrepancies
• Partner with operations teams to obtain supporting documentation
• Reduce outstanding receivables and improve collection timelines
• Maintain accurate account records and follow-up notes

Connaissances

Collections experience

Strong communication

Negotiation

Outils

QuickBooks

Microsoft Office

Description du poste

ServiceMaster by T.A. Russell is seeking a Collections Specialist on site in California to strengthen the accounts receivable process and improve cash flow.

The role focuses on collecting from insurance carriers, TPAs, commercial accounts, and customers, with collaboration across operations to secure documentation. Ideal candidates will have 5+ years in collections, excellent communication and negotiation skills, and experience in restoration or insurance-related collections.