Collections Specialist

Talentify; Azusa (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

AFLAC

Voluntary Life Insurance

Vision insurance

Wellness resources

401(k)

Dental insurance

Health insurance

Job summary

ServiceMaster by T.A. Russell is seeking a Collections Specialist on site in California to strengthen the accounts receivable process and improve cash flow.

The role focuses on collecting from insurance carriers, TPAs, commercial accounts, and customers, with collaboration across operations to secure documentation. Ideal candidates will have 5+ years in collections, excellent communication and negotiation skills, and experience in restoration or insurance-related collections.

Qualifications

• 5+ years of collections experience.
• Strong communication and negotiation skills.
• Experience in restoration, construction, healthcare, or insurance collections preferred.
• Proficiency with Microsoft Office and QuickBooks.

Responsibilities

• Manage aging accounts and collection efforts
• Work directly with insurance adjusters and TPAs
• Research and resolve billing discrepancies
• Partner with operations teams to obtain supporting documentation
• Reduce outstanding receivables and improve collection timelines
• Maintain accurate account records and follow-up notes

Skills

Collections experience

Strong communication

Negotiation

Tools

QuickBooks

Microsoft Office

Job description

Benefits:

• AFLAC
• Voluntary Life Insurance
• Vision insurance
• Wellness resources
• 401(k)
• Dental insurance
• Health insurance

Collections Specialist-on site

ServiceMaster by T.A. Russell – California

Help us recover what matters—both for our customers and our business.

ServiceMaster by T.A. Russell is a trusted leader in water damage restoration, fire and smoke cleanup, mold remediation, and reconstruction services throughout southern California. We are seeking an experienced Collections Specialist to help strengthen our accounts receivable process and improve cash flow.

If you thrive in a fast-paced environment, enjoy problem-solving, and have experience collecting payments from insurance carriers, TPAs, commercial accounts, or customers, we would love to hear from you.

What You'll Do:

• Manage aging accounts and collection efforts
• Work directly with insurance adjusters and TPAs
• Research and resolve billing discrepancies
• Partner with operations teams to obtain supporting documentation
• Reduce outstanding receivables and improve collection timelines
• Maintain accurate account records and follow-up notes

What We're Looking For:

• 5+ years of collections experience
• Strong communication and negotiation skills
• Experience in restoration, construction, healthcare, or insurance collections preferred
• Excellent organization and attention to detail
• Proficiency with Microsoft Office
• Experience working with Quickbooks