Senior Collections Lead: Late-Stage, High-Value Accounts

Creative Financial Staffing; Itasca (IL); On-site; USD 30,000 - 41,000; Full time

Job summary

Creative Financial Staffing, LLC is seeking a Late Stage Collections Coordinator to manage high-risk, delinquent B2B accounts and recover large balances. The role emphasizes ownership, teamwork, and meticulous investigation to protect cash flow.

The position involves contacting customers, resolving disputes, and coordinating with internal teams to confirm details. Strong negotiation and Excel skills are preferred, with 2–4+ years in late-stage collections.

Qualifications

• 2–4+ years B2B collections, including late-stage accounts.
• Experience with severely delinquent portfolios.
• Strong negotiation and follow-up skills.
• Basic Excel skills.

Responsibilities

• Manage B2B collections on 60–90+ day delinquent accounts.
• Contact customers to resolve outstanding balances.
• Investigate billing issues and payment discrepancies.
• Partner with internal teams to confirm account details.

Skills

B2B collections

Late-stage collections

Negotiation

Follow-up

Basic Excel

Job description

Creative Financial Staffing, LLC is seeking a Late Stage Collections Coordinator to manage high-risk, delinquent B2B accounts and recover large balances. The role emphasizes ownership, teamwork, and meticulous investigation to protect cash flow.

The position involves contacting customers, resolving disputes, and coordinating with internal teams to confirm details. Strong negotiation and Excel skills are preferred, with 2–4+ years in late-stage collections.