Collector

CFS; Itasca (IL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid schedule

Remote talent consideration

Growth opportunities

Job summary

CFS in Illinois is seeking a Late Stage Collector to focus on challenging, high-value commercial portfolios. You will join a collaborative team that values learning, teamwork, and professional growth, with a hybrid schedule for local candidates and consideration for remote talent.

The role emphasizes skip tracing, complex account investigations, and skilled negotiations to resolve delinquent accounts, supported by strong documentation and disciplined follow-up in collection systems.

Qualifications

• 3–5 years of collections experience, preferably late-stage.
• Experience handling complex account resolutions and customer negotiations.
• Ability to perform investigatory research, including skip tracing and account analysis.
• Comfortable using multiple collection or portfolio management systems.

Responsibilities

• Manage late-stage delinquent commercial accounts and negotiate payment resolutions.
• Investigate hard-to-reach accounts through skip tracing, research, dealer outreach, and account analysis.
• Review account history, documentation, and prior collection efforts to determine next steps.
• Maintain detailed account notes and follow-up activity within collection systems.
• Prioritize accounts and execute collection strategies per established procedures.

Skills

Negotiation

Skip tracing

Account research

Tools

Collection systems

Job description

Late Stage Collector

• Work on challenging, high-value commercial collections rather than consumer collections.
• Gain exposure to complex account investigations, skip tracing, and portfolio management.
• Join a collaborative team that values learning, teamwork, and professional growth.
• Flexibility with a hybrid schedule for local candidates and consideration for remote talent.
• Opportunity to contribute during an exciting period of organizational growth and internal advancement.

Why This Opportunity Stands Out

• Work on challenging, high-value commercial collections rather than consumer collections.
• Gain exposure to complex account investigations, skip tracing, and portfolio management.
• Join a collaborative team that values learning, teamwork, and professional growth.
• Flexibility with a hybrid schedule for local candidates and consideration for remote talent.
• Opportunity to contribute during an exciting period of organizational growth and internal advancement.

Key Responsibilities For The Late Stage Collector

• Manage late-stage delinquent commercial accounts and negotiate payment resolutions with customers.
• Investigate hard-to-reach accounts through skip tracing, research, dealer outreach, and account analysis.
• Review account history, documentation, and prior collection efforts to determine next steps.
• Maintain detailed account notes and follow-up activity within collection management systems.
• Prioritize assigned accounts and execute collection strategies in accordance with established procedures.

Qualifications For The Late Stage Collector

• 3-5 years of collections experience, preferably in late-stage or advanced collections.
• Experience handling complex account resolutions and customer negotiations.
• Ability to perform investigative research, including skip tracing and account analysis.
• Comfortable working within multiple collection or portfolio management systems.

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