Collections Specialist - Flexible, Impactful Recoveries

Creative Financial Staffing, LLC; Bakersfield (CA); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Supportive team environment

Career growth & development

Meaningful impact

Flexible workplace

Job summary

Creative Financial Staffing, LLC seeks a Collections Specialist to join our client's team in a fast-paced environment. You will manage delinquent consumer accounts, perform skip tracing, and negotiate settlements while upholding regulatory compliance.

A collaborative, results-driven mindset helps you thrive as you help customers get back on track. You will use effective communication to maintain positive relationships, document activity, and support team goals.

Qualifications

• Proven experience in consumer collections (required).
• Knowledge and practical experience with skip tracing methods (required).

Responsibilities

• Manage a portfolio of past-due consumer accounts with professionalism and accuracy.
• Conduct outbound collection calls and respond to inbound inquiries.
• Use skip-tracing tools and creative problem-solving to locate hard-to-reach customers.
• Negotiate payment arrangements and settlements in line with company policies.
• Document all account activity thoroughly in the system.
• Collaborate with team members and management to achieve collection goals.
• Ensure compliance with all federal, state, and local collection laws.

Skills

Skip tracing

Consumer collections

Negotiation

Job description

Creative Financial Staffing, LLC seeks a Collections Specialist to join our client's team in a fast-paced environment. You will manage delinquent consumer accounts, perform skip tracing, and negotiate settlements while upholding regulatory compliance.

A collaborative, results-driven mindset helps you thrive as you help customers get back on track. You will use effective communication to maintain positive relationships, document activity, and support team goals.