Strategic Collections Specialist: Delinquent Accounts

Synergy Business Consulting, Inc.; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A financial services firm in Miami is seeking a detail-oriented Collector to manage delinquent accounts across various aging buckets. The ideal candidate will have at least 3 years of experience in collections, strong skills in communication, organization, and negotiation. Responsibilities include performing collection activities, maintaining follow-up systems, preparing forecasts, and collaborating with internal teams. This is an excellent opportunity for a focused professional to excel in a challenging environment.

Qualifications

• Minimum 3 years of experience in a collections role managing aging and default accounts.

Responsibilities

• Manage a portfolio of accounts from early delinquency through legal and bankruptcy stages.
• Perform daily collection activities including phone calls and emails.
• Maintain a structured follow-up system to ensure commitments are met.
• Collaborate with teams to resolve payment issues and disputes.
• Prepare weekly forecasts and progress reports by aging bucket.

Skills

Communication skills

Organization skills

Negotiation skills

Problem-solving approach

Tools

Customer Information System (CIS)

Job description

A financial services firm in Miami is seeking a detail-oriented Collector to manage delinquent accounts across various aging buckets. The ideal candidate will have at least 3 years of experience in collections, strong skills in communication, organization, and negotiation. Responsibilities include performing collection activities, maintaining follow-up systems, preparing forecasts, and collaborating with internal teams. This is an excellent opportunity for a focused professional to excel in a challenging environment.