Senior Collaboration Engineer (Remote) for Enterprise Tools

University of Southern California

Glendale (CA)

On-site

USD 126,243 - 154,297

Full time

14 days+
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Benefits offered by this job

Comprehensive benefits package
Employee health and wellness support
Annual salary with consideration of experience
Opportunities for professional development

Job summary

The University of Southern California is looking for a Senior Collaboration Engineer to enhance its enterprise collaboration platforms. In this role, you'll work closely with various stakeholders across USC to optimize productivity and improve services.

The ideal candidate should possess strong Microsoft 365 administration skills and excellent communication abilities to connect technical and non-technical teams. This fully remote position promotes collaboration in a trusted team culture.

Qualifications

  • Bachelor's degree required.
  • 5 years of experience in collaboration technologies.
  • Extensive experience in Microsoft 365 administration.
  • Excellent written and verbal communication skills.
  • Ability to develop and maintain technical documentation.

Responsibilities

  • Integrate and support collaboration tools to optimize productivity.
  • Set strategies for collaboration projects and tasks.
  • Analyze data to develop troubleshooting protocols.
  • Cultivate a culture of trust and transparency within the team.
  • Collaborate with team members to implement effective solutions.

Skills

Collaboration platform administration
Customer service
Technical communication
Microsoft 365
System troubleshooting

Education

Bachelor's degree

Tools

Office 365
Google Suite
PowerShell
JIRA
Confluence

Job description

The University of Southern California is looking for a Senior Collaboration Engineer to enhance its enterprise collaboration platforms. In this role, you'll work closely with various stakeholders across USC to optimize productivity and improve services.

The ideal candidate should possess strong Microsoft 365 administration skills and excellent communication abilities to connect technical and non-technical teams. This fully remote position promotes collaboration in a trusted team culture.

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