Senior CMDB Architect & ITIL Configuration Lead

ASM Research, An Accenture Federal Services Company; Washington (District of Columbia); On-site; USD 72,000 - 115,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking an IT Configuration Manager to lead CMDB discipline across enterprise IT in a federal environment. The role ensures accurate configuration items, relationships, baselines, and governance to support incident, change, and problem processes.

The ideal candidate has 8+ years in configuration management with hands-on CMDB experience in ServiceNow or similar tools, and the ability to obtain a SECRET clearance. U.S. citizenship is required.

Qualifications

• Experience in configuration management and CMDB administration in enterprise environments.
• Hands-on ITIL processes and governance knowledge.
• Ability to lead configuration initiatives and manage competing priorities.
• Strong analytical, problem-solving, and communication skills.
• Ability to obtain and maintain a SECRET clearance; US citizenship required.

Responsibilities

• Design and maintain CMDB data model and relationship mappings.
• Enforce configuration management policies and naming conventions.
• Integrate CMDB data with change, incident, and problem workflows.
• Conduct configuration audits, reconciliations, and remediation activities.
• Collaborate with platform admins to implement CMDB in ServiceNow.
• Produce configuration reports and visualizations for risk and capacity.
• Coordinate with ITIL processes to keep data accurate throughout lifecycle.
• Lead CMDB implementations and remediation across hybrid environments.

Skills

Configuration management

CMDB administration

ServiceNow

ITIL knowledge

BMC Remedy

Project management

Analytical skills

Communication

Collaboration

Education

Bachelor's degree in IT or related field

Tools

ServiceNow

BMC Remedy

Job description

ASM Research, An Accenture Federal Services Company, is seeking an IT Configuration Manager to lead CMDB discipline across enterprise IT in a federal environment. The role ensures accurate configuration items, relationships, baselines, and governance to support incident, change, and problem processes.

The ideal candidate has 8+ years in configuration management with hands-on CMDB experience in ServiceNow or similar tools, and the ability to obtain a SECRET clearance. U.S. citizenship is required.