Senior Cloud Technical Success & Governance Lead

Google; Los Angeles (CA); On-site; USD 224,000 - 311,000; Full time

Benefits offered by this job

Equity

Bonus target (25%)

Benefits

Job summary

Google Cloud is seeking a Technical Success Account Manager to drive platform health and technical excellence for key customers. You will translate business goals into rigorous cloud governance, and partner with Product and Engineering to refine roadmaps.

You will forge strong executive relationships, advocate for Google Cloud standards, and ensure stability for critical workloads across the customer footprint. This role offers diverse location options and a path to impact at scale.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• 15 years of experience in a customer-facing technical role.
• Experience with core cloud computing concepts and enterprise architecture principles.
• Experience presenting to technical and executive stakeholders.
• Experience supporting customers in critical cloud operations domains.

Responsibilities

• Establish and lead Technical Governance, focusing on platform health metrics and enterprise readiness planning.
• Provide technical guidance and advocate for the adoption of Google Cloud architecture and best practices via deep dives and workshops.
• Drive platform stability and excellence through architectural health assessments.
• Serve as strategic technical advisor to address reliability concerns and guide workload architecture.
• Act as internal customer advocate, translating needs into product feedback for roadmaps.

Skills

Executive communication

Cloud architecture

Customer-facing experience

Public speaking

Education

Bachelor’s degree in Computer Science

MBA or Master’s in related field

Job description

Google Cloud is seeking a Technical Success Account Manager to drive platform health and technical excellence for key customers. You will translate business goals into rigorous cloud governance, and partner with Product and Engineering to refine roadmaps.

You will forge strong executive relationships, advocate for Google Cloud standards, and ensure stability for critical workloads across the customer footprint. This role offers diverse location options and a path to impact at scale.