Senior Customer Engineering Manager, Cloud Platforms

Google; Chicago (IL); On-site; USD 192,000 - 267,000; Full time

Benefits offered by this job

Health, dental, vision, life, disabled

401(k) with company match

20 days PTO + holidays

Sick time (Seattle 69h/yr)

Maternity & Baby Bonding Leave

Equity and benefits

Job summary

Google Cloud seeks a Customer Engineering Manager to lead a team of subject matter experts delivering trusted technical advice for workload migration and cloud transformation. You will foster ownership and guide architecture, delivery, and consumption across the Google Cloud portfolio for customers worldwide.

Lead a team of engineers, partner with Sales for go-to-market plans, and drive technical wins while resolving blockers with customers and partners.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with technical conversations, demos, prototyping, or workshops with customers.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).

Responsibilities

• Lead a team of Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
• Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
• Partner with Sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones, and determine alignment, coverage and staffing needs through planning stages.
• Balance technical leadership with operational excellence, lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with customers, partners, and prospects.
• Collaborate cross-functionally across Google, partners, and your team to resolve technical roadblocks.

Skills

Bachelor's degree or equivalent

10 years experience in cloud native架??

Education

Bachelor's degree or equivalent practical experience

Job description

Google Cloud seeks a Customer Engineering Manager to lead a team of subject matter experts delivering trusted technical advice for workload migration and cloud transformation. You will foster ownership and guide architecture, delivery, and consumption across the Google Cloud portfolio for customers worldwide.

Lead a team of engineers, partner with Sales for go-to-market plans, and drive technical wins while resolving blockers with customers and partners.