Senior Cloud Systems Engineer - Remote Production Support

Syms Strategic Group, LLC (SSG); Orlando (FL); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for complex cloud systems. The role is remote with a U.S.-based focus and requires strong automation and cloud skills.

The ideal candidate has 8+ years in production environments, experience with AWS/Azure, scripting, and CI/CD, and can work across cross-functional teams while ensuring security compliance.

Qualifications

• 8+ years of systems engineering experience in production environments.
• Experience with AWS and/or Azure cloud services and monitoring tools.
• Proficiency in Linux/Unix and Windows OS.
• Strong documentation and cross-functional collaboration.

Responsibilities

• Provide day-to-day operational support for complex cloud applications.
• Detect, isolate, document, and rapidly report system outages and recoveries.
• Document issues in logging and discrepancy tools and communicate status to stakeholders.
• Collaborate with development, operations, and security teams to ensure stability.

Skills

AWS/Azure Cloud

Linux/Windows OS

Python Bash PowerShell

Automation/Scripting

CI/CD pipelines

Git/GitHub Actions

Security/compliance

On-call support

Network troubleshooting

Documentation skills

Education

Bachelor's degree in Computer Science or related field

Tools

Ansible

Puppet

Chef

SaltStack

CloudFormation

GitHub Actions

CodeBuild

CodeDeploy

DynaTrace

ScienceLogic

CloudWatch

SQL Server (RDS)

Oracle RDMBS/RDS

CI/CD tooling

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for complex cloud systems. The role is remote with a U.S.-based focus and requires strong automation and cloud skills.

The ideal candidate has 8+ years in production environments, experience with AWS/Azure, scripting, and CI/CD, and can work across cross-functional teams while ensuring security compliance.