Senior Cloud Systems Engineer - Production Support (Remote)

Syms Strategic Group, LLC (SSG); Blacksburg (VA); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to maintain and optimize complex application cloud systems. This remote role requires strong Linux/Windows skills and hands-on experience with AWS/Azure and IaC practices.

The position emphasizes on-call readiness, collaboration with cross-functional teams, and adherence to VA security standards. A 100% US-based remote arrangement is noted, with specific eligibility criteria and a strong veteran-friendly

Qualifications

• 8+ years of experience in systems engineering or related field, production environments.
• Experience with cloud platforms (AWS/Azure) and on-prem/virtualized environments.
• Strong Linux/Windows administration and scripting automation.

Responsibilities

• Provide day-to-day operational support for cloud-based production systems.
• Troubleshoot system outages and implement workarounds to recover services.
• Document issues and resolutions in ticketing and logging tools.
• Collaborate with development, operations, and security teams to ensure stability and security.

Skills

AWS

Azure Cloud

Linux/Unix

Windows

Python scripting

PowerShell

Bash

Ansible

Puppet

Chef

SaltStack

Git

CI/CD pipelines

Networking fundamentals

Education

Bachelor’s degree in Computer Science / IT / Systems Engineering

Tools

GitHub Actions

AWS CodeBuild

CodeDeploy

CloudFormation

DynaTrace

ScienceLogic

CloudWatch

Git

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to maintain and optimize complex application cloud systems. This remote role requires strong Linux/Windows skills and hands-on experience with AWS/Azure and IaC practices.

The position emphasizes on-call readiness, collaboration with cross-functional teams, and adherence to VA security standards. A 100% US-based remote arrangement is noted, with specific eligibility criteria and a strong veteran-friendly