Senior Cloud Systems Engineer – Remote Production Support

Syms Strategic Group, LLC (SSG); Frederick (MD); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide day‑to‑day operational support for cloud-based systems in a VA environment. This is a remote, full‑time role requiring Linux/Windows, cloud platforms, and automation skills.

You will monitor and troubleshoot incidents, document issues, work with users and management, and help maintain security controls and CI/CD pipelines. 8+ years in production environments and US citizenship are required.

Qualifications

• 8+ years of experience in systems engineering or related field, production environments
• Experience with AWS and/or Azure cloud platforms and cloud-native technologies
• Strong Linux/Unix and Windows administration
• Experience with automation and configuration management tools
• Experience with CI/CD pipelines and IaC
• Security and compliance focus for production systems

Responsibilities

• Provide day-to-day operational support of cloud systems
• Detect, diagnose, and resolve system outages or performance issues
• Document problems and resolutions clearly
• Collaborate with users and senior management
• Maintain system security and compliance
• Support CI/CD pipelines and infrastructure automation

Skills

AWS

Azure

CloudWatch

Python

Bash

PowerShell

Ansible

Puppet

Git

GitHub Actions

CodeBuild/CodeDeploy

CI/CD

Unix/Linux

Windows

IaC

CloudFormation

Networking

Security

Education

Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or related field

Tools

Git

GitHub

GitHub Actions

CodeBuild

CodeDeploy

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide day‑to‑day operational support for cloud-based systems in a VA environment. This is a remote, full‑time role requiring Linux/Windows, cloud platforms, and automation skills.

You will monitor and troubleshoot incidents, document issues, work with users and management, and help maintain security controls and CI/CD pipelines. 8+ years in production environments and US citizenship are required.