Senior Cloud Security Customer Experience Leader

Wiz, Inc.

United States

Remote

USD 110,000 - 151,000

Full time

13 days ago
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Job summary

Wiz, Inc. seeks a Customer Experience Manager to guide strategic, cloud-security focused engagements with large enterprise customers.

You will partner with Sales, Support, Success, and Product teams to ensure secure deployments, high adoption, and measurable business value across multi-year journeys. Applicants should have 6+ years in customer-facing roles and a track record with Fortune 100 customers; central US location preferred.

Qualifications

  • 6+ years in customer-facing strategic roles (CSM/AE).
  • Strong communication and stakeholder management across levels.
  • Ability to learn Wiz offerings and pricing quickly.

Responsibilities

  • Lead cloud security-focused initiatives with Sales/Support/Success and cross-functional teams.
  • Build relationships from technicians to CISO level across the customer org.
  • Advise and influence customers to adopt secure Wiz solutions and drive adoption.
  • Collaborate with Account teams to identify cloud security opportunities and ROI.
  • Define training to upskill customer teams on cloud security awareness.

Skills

CSM/AE experience
Communication skills
Product/pricing knowledge
Fortune 100 experience
Strategic accounts
Security SaaS pricing

Job description

Wiz, Inc. seeks a Customer Experience Manager to guide strategic, cloud-security focused engagements with large enterprise customers.

You will partner with Sales, Support, Success, and Product teams to ensure secure deployments, high adoption, and measurable business value across multi-year journeys. Applicants should have 6+ years in customer-facing roles and a track record with Fortune 100 customers; central US location preferred.

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