Senior Cloud Operations Engineer - Remote Production Support

Socket.dev; Winston-Salem (NC); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for cloud systems. This remote role requires experience with AWS/Azure, Linux/Windows, and automation tools.

The candidate will manage outages, document issues, and collaborate with customers and cross-functional teams to ensure system reliability and security.

Qualifications

• Experience in production support of complex cloud-based systems.
• Strong troubleshooting and incident response skills.
• Familiarity with security and VA compliance standards.

Responsibilities

• Provide day-to-day operational support for cloud systems.
• Develop solutions for routine technical problems.
• Document issues and resolutions clearly.

Skills

AWS

Azure

CloudWatch

Linux

Windows

Python

PowerShell

Ansible

Git

CI/CD

Education

Bachelor's degree

Tools

CloudFormation

GitHub Actions

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for cloud systems. This remote role requires experience with AWS/Azure, Linux/Windows, and automation tools.

The candidate will manage outages, document issues, and collaborate with customers and cross-functional teams to ensure system reliability and security.