Senior Cloud Systems Engineer, Production Support (Remote)

Socket.dev; Stillwater (OK); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to perform high-level operational support for complex cloud systems. This remote role involves resolving outages, documenting issues, and maintaining system reliability for VA-related deployments.

You will work with AWS/Azure, Linux/Windows environments, and CI/CD pipelines, collaborating with cross-functional teams to ensure secure, scalable production operations.

Qualifications

• 8+ years in systems engineering or related field, production environments.
• Experience with AWS/Azure cloud services and large-scale production systems.
• Strong Linux/Unix and Windows administration skills.
• Automation and scripting for infrastructure management.

Responsibilities

• Provide day-to-day operational support for complex application cloud systems.
• Document problems and work with customers on issue resolution.
• Maintain system performance and reliability, including outages recovery.

Skills

AWS / Azure Cloud

Linux/Unix

Windows OS

Scripting (Python, Bash, PowerShell)

Automation tools (Ansible, Puppet,Chef

IaC (CloudFormation)

Monitoring (CloudWatch, Dynatrace)

Network security basics

CI/CD pipelines

Git & CI/CD tools (GitHub Actions, AWS

Education

Bachelor’s degree in Computer Science, IT, or related

Tools

CloudFormation

GitHub Actions

AWS CodeBuild & CodeDeploy

DynaTrace

Science Logic

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to perform high-level operational support for complex cloud systems. This remote role involves resolving outages, documenting issues, and maintaining system reliability for VA-related deployments.

You will work with AWS/Azure, Linux/Windows environments, and CI/CD pipelines, collaborating with cross-functional teams to ensure secure, scalable production operations.