Senior Cloud Systems Engineer - Production Support (Remote)

Socket.dev; Springfield (MO); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide expert operational support for complex cloud-based systems. The role emphasizes collaboration with customers and cross-functional teams to ensure system reliability and security.

The position requires deep knowledge of cloud environments (AWS/Azure), scripting, automation, and CI/CD pipelines. It is a remote, full-time role aligned with VA standards and security policies.

Qualifications

• 8+ years in systems engineering or related field, production environments.
• Experience with cloud-based production systems and security.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Provide high-level, day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Document problems in logging/discrep discrepancy tools.
• Work with customers in day-to-day activities and escalate when required.
• Maintain inventory and ensure compliance with VA standards.

Skills

AWS/Azure Cloud

Production systems management

Linux/Unix

Windows

Python scripting

PowerShell scripting

Automation tools

IaC (CloudFormation)

CI/CD pipelines

Git / version control

Monitoring tools

Networking basics

Security/compliance practices

Education

Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or related field

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

CloudFormation

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide expert operational support for complex cloud-based systems. The role emphasizes collaboration with customers and cross-functional teams to ensure system reliability and security.

The position requires deep knowledge of cloud environments (AWS/Azure), scripting, automation, and CI/CD pipelines. It is a remote, full-time role aligned with VA standards and security policies.