Lead Cloud Engineer - Observability Platform

CVS Health; Arkansas; Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer to shape the Observability Platform, building and scaling pipelines for logs, metrics and traces across multiple clouds. You’ll mentor teams, guide OpenTelemetry adoption, and ensure secure, high-performance telemetry at scale.

You will design, implement, and operate core services in Go/Java, collaborate with SRE and Cloud teams, and define reliability patterns while delivering robust platform features for thousands of workloads.

Qualifications

• 7+ years of experience in Software Engineering.

Responsibilities

• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot)
• Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy
• Architect and scale high-throughput, fault-tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency
• Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams
• Implement end-to-end monitoring of the observability platform itself, defining SLOs, health checks, and alerting
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices
• Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews
• Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero-trust design patterns
• Produce and maintain high-quality technical documentation, standards, and best practices
• Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements
• Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration with principal engineers and engineering leadership

Skills

Software Engineering

Observability

Go

Java

Distributed systems

SRE collaboration

Mentoring

Education

Bachelor's degree

Tools

Docker

Kubernetes

Argo CD

OpenTelemetry

Grafana

Job description

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer to shape the Observability Platform, building and scaling pipelines for logs, metrics and traces across multiple clouds. You’ll mentor teams, guide OpenTelemetry adoption, and ensure secure, high-performance telemetry at scale.

You will design, implement, and operate core services in Go/Java, collaborate with SRE and Cloud teams, and define reliability patterns while delivering robust platform features for thousands of workloads.