Senior Cloud Infra Support Engineer - Remote

Syms Strategic Group, LLC; Corpus Christi (TX); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to support the Veterans Affairs (VA) department. This full-time, US-based remote role requires a Public Trust (MBI) clearance and extensive cloud, Linux/Windows, and systems engineering experience.

You will manage and optimize large-scale production systems, automate tasks, monitor performance, and collaborate with cross-functional teams to maintain system stability and security compliance.

Qualifications

• 8+ years of experience in systems engineering or related field, production environments.
• 3+ years of experience with SQL queries and monitoring.
• Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or related field.

Responsibilities

• Perform high-level, day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Follow standard practices and procedures in analyzing situations or data.
• Detect, isolate, document, rapidly report, and resolve outages or problems in production systems.
• Document problems in logging and discrepancy reporting tools.
• Work directly with customers in day-to-day activities and communicate status to users and management.
• Perform maintenance/installation of computing infrastructure and ensure VA security compliance.
• Provide documentation, training, and participate in continuous improvement initiatives.

Skills

Cloud experience

Linux/Windows

Scripting

Automation

Monitoring

Security/compliance

Troubleshooting

Communication

On-call

Collaboration

Education

Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or related field

Tools

AWS

Azure

CloudFormation

Ansible

Puppet

Chef

SaltStack

Git

GitHub Actions

CodeBuild/CodeDeploy

Dynatrace

ScienceLogic

CloudWatch

RDS SQL Server

Oracle

Job description

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to support the Veterans Affairs (VA) department. This full-time, US-based remote role requires a Public Trust (MBI) clearance and extensive cloud, Linux/Windows, and systems engineering experience.

You will manage and optimize large-scale production systems, automate tasks, monitor performance, and collaborate with cross-functional teams to maintain system stability and security compliance.