Senior Cloud & Infra Support Engineer - Remote

Syms Strategic Group, LLC; Beaumont (TX); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to provide senior-level operational support for complex cloud-based systems. This remote role supports VA with a focus on reliability, security, and incident response.

Required are 8+ years in production environments, strong Linux/Windows administration, cloud (AWS/Azure), IaC, CI/CD, and scripting in Python/Bash/PowerShell. Public Trust clearance and W-2 employment are noted.

Qualifications

• 8+ years in systems engineering or related field, production environments.
• Strong Linux/Windows administration and cloud experience (AWS/Azure).
• Proficiency in Python, Bash or PowerShell for automation.
• Experience with IaC and CI/CD pipelines, Git workflows.
• Familiarity with security, audits, and VA standards.
• Experience with monitoring tools and incident response.

Responsibilities

• Provide high-level operational support for complex cloud applications.
• Develop solutions for routine technical problems within scope.
• Document problems and resolutions in logs and ticketing tools.
• Respond to user calls and escalate as needed to resolve outages.
• Maintain computing infrastructure and perform installations.
• Collaborate with customers and cross-functional teams to improve reliability.
• Implement continuous improvement using IT systems and procedures.

Skills

AWS/Azure Cloud

Linux/Unix

Windows OS

Python/Bash/PowerShell

CI/CD

Git/GitHub Actions

CloudFormation/ IaC

Monitoring (CloudWatch

Automation tools (Ansible)

Security/compliance

Education

Bachelor's degree in Computer Science / IT / Systems Engineering

Tools

Git

GitHub Actions

CodeBuild/CodeDeploy

Ansible

Puppet/Chef/SaltStack

CloudFormation

DynaTrace/ScienceLogic

SQL Server / Oracle RDMBS

Job description

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to provide senior-level operational support for complex cloud-based systems. This remote role supports VA with a focus on reliability, security, and incident response.

Required are 8+ years in production environments, strong Linux/Windows administration, cloud (AWS/Azure), IaC, CI/CD, and scripting in Python/Bash/PowerShell. Public Trust clearance and W-2 employment are noted.