Lead Cloud Engineer, Observability Platform

CVS Health; Iowa (LA); Hybrid; USD 107,000 - 284,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is hiring a Lead Cloud Engineer for the Observability Platform. You will architect and scale telemetry pipelines (logs, metrics, traces) across multi-cloud and datacenters, aligning with OpenTelemetry standards.

You will mentor teams, lead incident reviews, and drive secure, scalable platform capabilities for thousands of workloads. This role emphasizes collaboration with SRE, Platform, and Cloud teams, and requires deep distributed systems expertise and a passion for platform

Qualifications

• 7+ years of experience in Software Engineering.

Responsibilities

• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
• Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy.
• Architect and scale high-throughput, fault-tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency.
• Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams.
• Implement end-to-end monitoring of the observability platform itself, defining SLOs, health checks, and alerting.
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices.
• Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews.
• Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation.
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero-trust design patterns.
• Produce and maintain high-quality technical documentation, standards, and best practices.
• Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements.
• Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration with principal engineers and engineering leadership

Skills

Go

Python

Java

OpenTelemetry

Distributed Systems

Education

Bachelor's degree

Tools

Docker

Kubernetes

Argo CD

Helmcharts

Kustomize

Terraform

CloudFormation

PostgreSQL

MySQL

Grafana

Job description

CVS Health is hiring a Lead Cloud Engineer for the Observability Platform. You will architect and scale telemetry pipelines (logs, metrics, traces) across multi-cloud and datacenters, aligning with OpenTelemetry standards.

You will mentor teams, lead incident reviews, and drive secure, scalable platform capabilities for thousands of workloads. This role emphasizes collaboration with SRE, Platform, and Cloud teams, and requires deep distributed systems expertise and a passion for platform