Senior Cloud Engineer, Observability Platform

CVS Health; Minnesota; Hybrid; USD 107,000 - 284,000; Full time

Benefits offered by this job

Benefits package

Job summary

CVS Health Enterprise Technology is building the Observability Platform to give CVS engineers scalable access to logs, metrics, and traces across multiple clouds and datacenters. As Lead Cloud Engineer, you will shape the platform, mentor teams, and drive secure, reliable telemetry pipelines using OpenTelemetry and modern cloud-native tech.

You will collaborate with SRE, Platform, and Cloud teams, design high-throughput data pipelines, and define SLOs and incident response practices while

Qualifications

• 7+ years of Software Engineering experience.
• 5+ years with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management
• 5+ years building production-grade backend services in Go and/or Java
• 5+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns
• 5+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD)
• 5+ years working with public cloud platforms (AWS, GCP, or Azure)
• 3+ years designing and scaling distributed, high-volume data pipelines
• 3+ years with Helmcharts, Kustomize etc.
• 3+ years working with Grafana OSS or comparable observability backends (e.g., Grafana, Loki, Tempo, Mimir)
• 3+ years of experience with Infrastructure as Code tools such as Terraform or CloudFormation
• 3+ years with relational databases (PostgreSQL, MySQL)

Responsibilities

• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot)
• Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy
• Architect and scale high-throughput, fault-tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency
• Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams
• Implement end-to-end monitoring of the observability platform itself, defining SLOs, health checks, and alerting
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices
• Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews
• Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero-trust design patterns
• Produce and maintain high-quality technical documentation, standards, and best practices
• Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements
• Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration with principal engineers and engineering leadership

Skills

Go

Java

Python

OpenTelemetry

Docker

Kubernetes

Argo CD

AWS

GCP

Azure

Distributed systems

SRE collaboration

CI/CD

Security

mTLS

Kustomize

Grafana

Terraform

PostgreSQL

MySQL

Education

Bachelor's degree

Tools

Docker

Kubernetes

Argo CD

Helm

Kustomize

Grafana

Terraform

Job description

CVS Health Enterprise Technology is building the Observability Platform to give CVS engineers scalable access to logs, metrics, and traces across multiple clouds and datacenters. As Lead Cloud Engineer, you will shape the platform, mentor teams, and drive secure, reliable telemetry pipelines using OpenTelemetry and modern cloud-native tech.

You will collaborate with SRE, Platform, and Cloud teams, design high-throughput data pipelines, and define SLOs and incident response practices while