Lead Cloud Engineer, Observability Platform

CVS Health; Kentucky; Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health is building a world-class Observability Platform to empower software engineers at Fortune 6 scale. As Lead Cloud Engineer, you will architect and scale telemetry pipelines across multiple clouds and datacenters, collaborating with SRE and Platform teams to set reliability standards.

You will drive OpenTelemetry adoption, implement secure, high-performance pipelines, and mentor engineers across teams while shaping platform features and best practices.

Qualifications

• 7+ years of Software Engineering experience.
• 5+ years with observability practices incl. SLIs/SLOs/SLAs, alerting and incident management.
• 5+ years building production-grade backend services in Go and/or Java.
• 5+ years implementing and operating OpenTelemetry (OTLP, instrumentation).
• 5+ years with cloud-native and container platforms (Docker, Kubernetes, Argo CD).
• 5+ years with public clouds (AWS, GCP, or Azure).
• 3+ years designing and scaling distributed data pipelines.
• 3+ years with Helmcharts/Kustomize.
• 3+ years with Grafana OSS or similar observability backends.
• 3+ years with IaC tools (Terraform or CloudFormation).
• 3+ years with PostgreSQL/MySQL.

Responsibilities

• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
• Lead enterprise-wide adoption of OpenTelemetry and instrumentation patterns.
• Architect and scale high-throughput telemetry pipelines (logs, metrics, traces).
• Develop self-service observability capabilities for onboarding and troubleshooting.
• Implement end-to-end monitoring with SLOs and health checks.
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards.
• Participate in on-call rotations and post-incident reviews.
• Automate operational workflows through CI/CD and platform tooling.
• Ensure secure telemetry pipelines with mTLS and secret management.
• Produce high-quality technical documentation and standards.
• Engage with engineering teams to influence roadmap and deliver improvements.
• Provide technical leadership through mentorship and architectural guidance.

Skills

Go

Python

Java

Observability

OpenTelemetry

Cloud-native

SRE collaboration

Distributed systems

Mentorship

Performance & reliability

Education

Bachelor's degree

Tools

Docker

Kubernetes

Argo CD

Grafana OSS

Terraform

CloudFormation

Helmcharts

Kustomize

PostgreSQL

MySQL

Job description

CVS Health is building a world-class Observability Platform to empower software engineers at Fortune 6 scale. As Lead Cloud Engineer, you will architect and scale telemetry pipelines across multiple clouds and datacenters, collaborating with SRE and Platform teams to set reliability standards.

You will drive OpenTelemetry adoption, implement secure, high-performance pipelines, and mentor engineers across teams while shaping platform features and best practices.