Senior Clinical Support Specialist — Germany (Remote)

Dandy; United States; Remote; USD 67.000 - 101.000; Vollzeit

Benefits dieser Stelle

Healthcare

Dental

Mental health support

Parental planning resources

Retirement savings options

Generous paid time off

Zusammenfassung

United States Digital Space LLC in Berlin (remote) seeks a Clinical Support Expert to join the Customer Experience Team. You will provide high-level clinical authority, support doctors, and drive quality improvements across our German operations.

You will resolve complex inquiries, coach colleagues, translate clinical feedback, and ensure fast, accurate case handling across Germany and other EU markets. Fluent German and English, 5+ years in a high-volume lab setting and experience with 3Shape

Qualifikationen

• Fluent in German and English, written and verbal.

Aufgaben

• Resolve complex clinical inquiries and escalations with clinical accuracy.

Kenntnisse

German fluency

English fluency

Customer-facing

Training & coaching

Communication

Tools

3Shape CAD/CAM

Jobbeschreibung

United States Digital Space LLC in Berlin (remote) seeks a Clinical Support Expert to join the Customer Experience Team. You will provide high-level clinical authority, support doctors, and drive quality improvements across our German operations.

You will resolve complex inquiries, coach colleagues, translate clinical feedback, and ensure fast, accurate case handling across Germany and other EU markets. Fluent German and English, 5+ years in a high-volume lab setting and experience with 3Shape