Senior Clinic Patient Services & Billing Coordinator

Baptist Memorial Health Care; Jackson (MS); On-site; USD 34,000 - 52,000; Full time

Job summary

Baptist Memorial Health Care in Jackson, MS, is seeking a Coordinator-Customer Service to be the first point of contact for patients and visitors. This role handles administrative tasks aimed at ensuring a smooth clinic experience and may assist with financial counseling, insurance verification, and scheduling.

You will coordinate office activities, input patient data, collect co-pays, and communicate with carriers to support accurate billing and positive patient interactions.

Qualifications

• One year of experience in a physician practice or clinic.
• Knowledge of medical terminology and insurance verification.
• Experience with charge entry and patient financial counseling.

Responsibilities

• Verifies insurance and communicates with carriers for reimbursement.
• Performs daily and monthly close out procedures for internal controls.
• Maintains knowledge of co-pays and deductibles for accurate billing.
• Promotes customer satisfaction with professional communication.
• Answers phones and routes messages to maintain workflow.
• Schedules appointments and enters patient demographics into the PM system.
• Coordinates data entry and collects fees at point of service.
• Complies with organizational policies on ethical business practices.

Skills

Customer relations

Medical terminology

Education

Associates Degree

Tools

Windows applications

Job description

Baptist Memorial Health Care in Jackson, MS, is seeking a Coordinator-Customer Service to be the first point of contact for patients and visitors. This role handles administrative tasks aimed at ensuring a smooth clinic experience and may assist with financial counseling, insurance verification, and scheduling.

You will coordinate office activities, input patient data, collect co-pays, and communicate with carriers to support accurate billing and positive patient interactions.