Medical Billing & Patient Services Coordinator

Baptist Memorial Health Care; New Albany (MS); On-site; USD 32,000 - 48,000; Full time

Job summary

Baptist Memorial Health Care is seeking a detail-oriented billing clerk to support patient interactions and ensure accurate and timely billing information. The role involves processing appointments, reconciling charges and payments, and maintaining confidentiality in a busy clinic environment.

You will verify insurance, communicate with carriers, and assist with financial counseling when appropriate, while adhering to corporate policies.

Qualifications

• Clear and effective written and spoken English.
• Associates Degree or medical trade completion preferred.
• Proficient with basic Windows applications and medical terminology knowledge.

Responsibilities

• Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
• Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
• Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
• Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
• Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
• Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
• Carries out all other duties assigned by the Clinic Manager in a timely manner.
• Completes assigned goals.

Skills

Typing 30 wpm

10-key by touch

Customer relations

Windows applications

Medical terminology

Education

Associates Degree

Job description

Baptist Memorial Health Care is seeking a detail-oriented billing clerk to support patient interactions and ensure accurate and timely billing information. The role involves processing appointments, reconciling charges and payments, and maintaining confidentiality in a busy clinic environment.

You will verify insurance, communicate with carriers, and assist with financial counseling when appropriate, while adhering to corporate policies.