Clinic Patient Services & Billing Coordinator

Baptist; New Albany (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Creekmore Clinic in New Albany, MS is seeking a Customer Service Coordinator to promote patient satisfaction, manage billing, schedule appointments, and support clinic operations on site.

Responsibilities include insurance verification, data entry, financial counseling, and daily cash handling with adherence to policies. Strong communication and accuracy are essential for efficient workflow.

Qualifications

• One year's current experience with insurance billing and/or medical collection and medical terminology.

Responsibilities

• Verifies insurance and communicates with carriers for reimbursement purposes.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Maintains knowledge of co-pays, deductibles and workers' compensation for accurate billing.
• Promotes customer satisfaction with professional communication.
• Answers phones and directs messages to maintain workflow.
• Keeps files and records organized to ensure confidentiality.
• Inputs demographic and medical data, collects fees, and assists with financial counseling.
• Carries out duties assigned by the Clinic Manager and completes goals.

Skills

Typing 30 wpm

10-key experience

Customer relations

Windows basics

Medical terminology

Education

Associates Degree

Collegiate or medical trade completion

Tools

Windows applications

Job description

Baptist Creekmore Clinic in New Albany, MS is seeking a Customer Service Coordinator to promote patient satisfaction, manage billing, schedule appointments, and support clinic operations on site.

Responsibilities include insurance verification, data entry, financial counseling, and daily cash handling with adherence to policies. Strong communication and accuracy are essential for efficient workflow.