Patient Services & Scheduling Coordinator

Baptist Memorial Health Care Corporation; Jackson (MS); On-site; USD 32,000 - 48,000; Full time

Job summary

Baptist Memorial Health Care Corporation is seeking a Coordinator-Customer Service to serve as the first point of contact for patients and visitors in a physician practice. The role includes scheduling, data entry, insurance verification, and financial counseling to ensure a smooth clinic experience.

The position emphasizes accurate charge entry, professional communication, and adherence to corporate policies while supporting billing and appointment activities.

Qualifications

• One year of experience in a physician practice or clinic.
• Knowledge of medical terminology.
• Experience with insurance verification and charge entry.
• Excellent customer relations skills.
• Basic knowledge of Windows applications.

Responsibilities

• Verify insurance and communicate with carriers for reimbursement.
• Perform daily and monthly close-out procedures for internal controls.
• Schedule appointments and collect demographic and insurance information.
• Input accurate data into the practice management system.
• Provide financial counseling and arrange payment plans when needed.
• Maintain organized files and confidentiality.

Skills

Customer relations

Windows applications

Medical terminology

Education

Associates Degree

Job description

Baptist Memorial Health Care Corporation is seeking a Coordinator-Customer Service to serve as the first point of contact for patients and visitors in a physician practice. The role includes scheduling, data entry, insurance verification, and financial counseling to ensure a smooth clinic experience.

The position emphasizes accurate charge entry, professional communication, and adherence to corporate policies while supporting billing and appointment activities.