Senior Client Success & Revenue Strategist (Remote)

Advance Local

United States

Remote

USD 120,000 - 180,000

Full time

13 days ago

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Benefits offered by this job

Comprehensive benefits
Medical/dental/vision coverage
401(k) plan with company match
Paid time off
Parental leave
Employee assistance program

Job summary

Advance Local seeks a Senior Client Success Manager to own a portfolio of accounts remotely in the United States. This senior role combines data analytics with client-facing strategy to translate attribution, PMS, and signaling data into ROI stories that drive direct bookings and revenue growth.

You will lead client reviews, craft ROI-focused recommendations, and collaborate with product and data teams to improve dashboards and reporting.

Qualifications

  • Bachelor's degree or an equivalent combination of education and experience.
  • Minimum 7 years in client success, account management, or marketing analytics.
  • Strong command of attribution models and cross-channel campaign reporting, with working fluency in GA4.
  • Technical aptitude to diagnose tracking (GTM, CAPI), ad feed, and PMS integration issues and write clear escalations to engineering.
  • Experience with Google Ads/PPC and familiarity with SEM and multi-channel tracking.
  • Proven ability to grow client budgets by earning trust with verified data, including when a month is soft.
  • Executive presence with excellent communication skills for business owner, GM, and ops leadership conversations.
  • Process-oriented with experience creating playbooks, templates, or scalable client programs.
  • Comfortable using AI tools to analyze data and draft client narratives, with the judgment to verify and refine the output.

Responsibilities

  • Lead onboarding, monthly calls, and monthly business reviews with clients.
  • Reconcile BookingsCloud attribution with PMS, Meta, and GA4 data and translate into ROI-focused recommendations.
  • Create client-facing report packs (Page engagement, booking windows, velocity, revenue, ROAS).
  • Identify opportunities to earn budget increases through verified results and align spend to seasonality.
  • Own revenue strategy for each account by building annual demand plans from PMS history.
  • Lead retention and escalation conversations with billing and leadership.

Skills

Attribution modeling
GA4 fluency
GTM & CAPI debugging
Google Ads / PPC
Executive presence
Cross-channel reporting
AI data analysis

Education

Bachelor's degree or equivalent

Tools

GA4
GTM
CAPI
PMS integration

Job description

Advance Local seeks a Senior Client Success Manager to own a portfolio of accounts remotely in the United States. This senior role combines data analytics with client-facing strategy to translate attribution, PMS, and signaling data into ROI stories that drive direct bookings and revenue growth.

You will lead client reviews, craft ROI-focused recommendations, and collaborate with product and data teams to improve dashboards and reporting.

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