Senior Client Success Lead: Data-Driven Growth Partnerships

Publicis Groupe ANZ; New York, Northern (NY, KY); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Flexible time off

15 paid holidays

Comprehensive health coverage

401(k)

Tuition assistance

Commuter benefits

Professional development

Job summary

Epsilon seeks a Lead, Client Success to own client and agency relationships and drive strategic adoption of identity-based digital media solutions, collaborating with Sales, Publicis agency partners, and cross-functional teams.

You will translate client objectives into high-performing campaigns, synthesize insights for QBRs, and ensure delivery excellence with measurable outcomes across paid, owned and earned channels.

Qualifications

• Bachelor’s Degree from a four-year college or university.
• 8+ years of experience in digital marketing, media, analytics, or client success.
• Experience in developing, nurturing and managing client relationships.
• Proven track record of driving and maintaining revenue growth with clients.
• Excellent communication and interpersonal skills.
• Highly organized with a strong attention to detail.

Responsibilities

• Identify and advance optimization, upsell, and digital media growth opportunities.
• Synthesize performance insights and support QBRs and strategic readouts.
• Connect campaign results to business goals and future investment planning.
• Develop innovative, data-driven media proposals and campaigns leveraging identity products.
• Influence growth by ensuring delivery excellence and operational health.

Skills

Client relationships

Data-driven

Communication

Analytical skills

Education

Bachelor's Degree

Job description

Epsilon seeks a Lead, Client Success to own client and agency relationships and drive strategic adoption of identity-based digital media solutions, collaborating with Sales, Publicis agency partners, and cross-functional teams.

You will translate client objectives into high-performing campaigns, synthesize insights for QBRs, and ensure delivery excellence with measurable outcomes across paid, owned and earned channels.