Client Success Lead — Digital Media Growth

Epsilon; New York (NY); On-site; USD 95,000 - 150,000; Full time

Job summary

Epsilon in New York is seeking a Lead, Client Success to own client and agency relationships and drive adoption of our identity-based digital media solutions. You will bridge strategy and hands-on execution, collaborating with Sales, Publicis partners, and cross-functional teams to transform objectives into high-performing campaigns.

You’ll identify optimization, upsell, and growth opportunities, synthesize performance insights for QBRs, and connect results to future investment planning while

Qualifications

• Bachelor’s Degree from a four-year college or university.

Responsibilities

• Partner with Client Leadership/Sales Team to identify and advance optimization, upsell, and digital media growth opportunities.
• Synthesize performance insights and support QBRs and strategic readouts.
• Connect campaign results to broader business goals and future investment planning.
• Develop innovative, data-driven media proposals and campaigns that leverage Epsilon’s industry-leading identity products.
• Directly influence Epsilon’s growth by ensuring delivery excellence and operational health.

Education

Bachelor’s Degree from a four-year college or university

Job description

Epsilon in New York is seeking a Lead, Client Success to own client and agency relationships and drive adoption of our identity-based digital media solutions. You will bridge strategy and hands-on execution, collaborating with Sales, Publicis partners, and cross-functional teams to transform objectives into high-performing campaigns.

You’ll identify optimization, upsell, and growth opportunities, synthesize performance insights for QBRs, and connect results to future investment planning while