Senior Client Services Executive – AI & Cloud Growth

World-Wide-Technology; United States; Remote; USD 130,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision care

401k plan with company matching

Paid time off

Job summary

World Wide Technology (WWT) is seeking a Client Services Executive to drive growth in Global Service Provider accounts, including Tier 1 operators and Sports & Entertainment engagements. You will shape strategy, capacity planning, training, and process improvements while mentoring Services consultants on major engagements.

The role sits at the intersection of Sales, Practice, and Delivery—growing Services revenue and margin by focusing on AI, cloud, cybersecurity, data and modern infrastructure

Qualifications

• Minimum 5+ years of Services sales or consulting experience, with a track record of closing large, complex, services-led deals in enterprise, telecommunications, or service provider environments.
• Experience selling into Global Service Provider customers — including Tier 1 operators and Sports & Entertainment accounts — strongly preferred.
• Working fluency across the current WWT Services portfolio and the 2026 customer priorities that drive it — AI (foundation models, GenAI, agentic AI, AI infrastructure), cloud and multi-cloud, cybersecurity and zero trust, modern data platforms, and network and infrastructure modernization.
• Bachelor’s degree or equivalent industry experience; relevant industry certifications (AWS / Azure / GCP, Cisco, security, or AI infrastructure credentials) are a plus.
• Ability to work independently and solve customer-facing problems end-to-end.
• Strong communication skills (written, verbal, and executive presentation), and disciplined CRM and pipeline hygiene (Salesforce or equivalent).
• 25–50% travel required, based on assigned customer footprint.

Responsibilities

• Drive large-scale Services engagements with WWT’s largest GSP customers — including Tier 1 operators and Sports & Entertainment accounts.
• Develop deep customer relationships with hiring managers, directors, VPs, and executives within the assigned account base.
• Work in a sales overlay role with existing account Client Executives to drive incremental Services attach and margin growth across the GSP portfolio.
• Drive growth within our Services practice — expanding penetration of WWT’s Services portfolio (Strategic Advisory & Consulting, Engineering & Architecture, AI Services and AI Proving Ground engagements, Lab Services, Integration & Deployment, Managed Services, and Strategic Resourcing) aligned to 2026 customer priorities in AI, cloud, cybersecurity, data, and modern infrastructure.
• Help recruit, interview, and hire top industry talent to grow the organization — with a particular focus on AI, cloud, and modern infrastructure consulting skill sets.
• Build, maintain, and utilize subcontract and partner relationships to level capacity fluctuations and extend the team’s reach into specialized capabilities.
• Ensure compliance with WWT’s Delivery Methodology and continued alignment with the AI Proving Ground, Advanced Technology Center (ATC), and NAIC capabilities that differentiate WWT in the market.
• Evaluate processes and recommend changes to drive higher quality, profitability, and customer satisfaction at scale — including improvements to pursuit cadence, forecasting discipline, and delivery handoffs.
• Partner with WWT Practice leaders and Services Delivery leadership to inform the continued evolution of WWT’s Services portfolio in line with GSP customer demand signals.

Skills

Services sales

Executive communication

CRM discipline

Independent worker

Education

Bachelor's degree

Tools

Salesforce

Job description

World Wide Technology (WWT) is seeking a Client Services Executive to drive growth in Global Service Provider accounts, including Tier 1 operators and Sports & Entertainment engagements. You will shape strategy, capacity planning, training, and process improvements while mentoring Services consultants on major engagements.

The role sits at the intersection of Sales, Practice, and Delivery—growing Services revenue and margin by focusing on AI, cloud, cybersecurity, data and modern infrastructure