Senior Client Relationship Consultant (Banking & Digital)

U.S. Bank; Strongsville (OH); Presencial; USD 32.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Sick leave

Holiday opportunities

Parental leave

Adoption assistance

Descripción de la vacante

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering tailored banking solutions and a digital-first experience.

You will identify needs, educate on products, and open accounts while collaborating with branch teams for exceptional service. The role emphasizes relationship-building, proactive outreach, and knowledge of consumer and business banking products, with a focus on regulatory compliance and customer

Formación

• High school diploma or equivalent is required.
• Proven ability to build and foster relationships with clients.
• Experience in sales campaigns and promoting products is preferred.

Responsabilidades

• Engage customers across multiple channels to provide financial counseling.
• Identify customer needs and recommend deposit and loan products.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and self-service options.
• Collaborate with branch team to serve clients with accuracy and empathy.

Conocimientos

Client relationships

Communication

Sales experience

Digital banking

Customer service

Educación

High school diploma or equivalent

Descripción del empleo

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering tailored banking solutions and a digital-first experience.

You will identify needs, educate on products, and open accounts while collaborating with branch teams for exceptional service. The role emphasizes relationship-building, proactive outreach, and knowledge of consumer and business banking products, with a focus on regulatory compliance and customer