Client Relationship Consultant: Digital Banking Advisor

U.S. Bank; Eugene (OR); On-site; USD 58,025,000 - 70,919,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Client Relationship Consultant to build trusted relationships with customers across in-person, appointment, and virtual channels.

The role focuses on understanding banking needs, educating clients on available deposit and loan products, and delivering an excellent digital-first client experience. Responsibilities include greeting clients, processing basic transactions, opening new accounts, and partnering with branch teams to serve clients efficiently while maintaining

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 3–4 years of job-related retail banking experience or equivalent training.

Responsibilities

• Builds and fosters client relationships through proactive outreach and follow-up.
• Engage with clients via in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and services.
• Open new consumer and business accounts and process service requests.
• Assist customers with digital products and self-service technologies.
• Provide accurate information and refer to branch resources to serve clients.

Skills

Relationship building

Client engagement

Communication

Digital product demos

Needs assessment

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Client Relationship Consultant to build trusted relationships with customers across in-person, appointment, and virtual channels.

The role focuses on understanding banking needs, educating clients on available deposit and loan products, and delivering an excellent digital-first client experience. Responsibilities include greeting clients, processing basic transactions, opening new accounts, and partnering with branch teams to serve clients efficiently while maintaining