Digital Banking Client Advisor

Us Bank; Albuquerque, Northern (NM, KY); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Holidays

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build strong client relationships across in-person, by-appointment, and virtual channels. You will assess banking needs, educate clients on products, and open consumer and business accounts while collaborating with branch teams to deliver exceptional service.

The role emphasizes a digital-first approach, strong customer service, and accurate processing of client information in a banking environment.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Engage clients via in-person, appointment, and virtual channels to provide financial guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to meet needs.
• Collaborate with branch team members to deliver excellent client experiences.

Skills

Relationship building

Customer service

Communication

Digital banking knowledge

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant to build strong client relationships across in-person, by-appointment, and virtual channels. You will assess banking needs, educate clients on products, and open consumer and business accounts while collaborating with branch teams to deliver exceptional service.

The role emphasizes a digital-first approach, strong customer service, and accurate processing of client information in a banking environment.