Client Relationship Consultant: Digital Banking Advisor

U.S. Bank; Shelbyville (KY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointments, and virtual channels. You will assess banking needs, educate clients on products, and open new accounts while maintaining a digital-first service mindset.

The role emphasizes proactive outreach, collaboration with branch teams, and delivering an optimal client experience with accuracy and compliance across product lines.

Qualifications

• High school diploma or equivalent.
• Three to four years of customer service experience.
• Three to four years of sales experience.

Responsibilities

• Build relationships with clients through multiple channels and proactive outreach.
• Educate clients on deposit and loan products and tailor solutions to goals.
• Open new consumer and business accounts and process service requests and credit applications.
• Promote digital products and self-service tools to meet customer needs.

Skills

Customer service

Sales experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointments, and virtual channels. You will assess banking needs, educate clients on products, and open new accounts while maintaining a digital-first service mindset.

The role emphasizes proactive outreach, collaboration with branch teams, and delivering an optimal client experience with accuracy and compliance across product lines.