Senior Client Partner - Remote, Growth & Strategy

BlueTuskr

Miami (FL)

On-site

USD 81,000 - 99,000

Full time

4 days ago
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Benefits offered by this job

Fully remote
Unlimited PTO
Flexible hours
Internet, mobile phone, gym reimburse.

Job summary

BlueTuskr, a full-service e-commerce growth agency, seeks a Senior Account Manager to lead client relationships for a portfolio of 6–8 ecommerce brands. You will oversee Account Strategists, coaching them to build trust, spot risks early, and drive proactive ideas.

This role emphasizes relationship management, strategy alignment, and cross-functional collaboration with leadership. You will partner with performance and project management teams to ensure cohesive, aligned experiences across paid,

Qualifications

  • 5+ years of agency experience with direct client management.
  • Experience mentoring or leading Account Managers/Strategists.
  • Familiarity with paid media, organic media, or creative concepts.
  • Strong verbal and written communication, able to translate complex work for clients.
  • Comfort managing a portfolio of multiple clients concurrently.

Responsibilities

  • Serve as the primary point of contact for a portfolio of 6–8 ecommerce clients, guiding strategy and performance.
  • Proactively share ideas, recommendations, and updates with clients rather than waiting for inquiries.
  • Escalate and manage client sentiment, monitor risks and reduce churn.
  • Structure and improve the client experience, including visits, check-ins, and value-added touches.
  • Monitor performance and client sentiment; flag risks early and escalate as needed.
  • Translate updates from performance and project management teams into clear client communications.

Skills

Client management
Account management
Agency experience
People leadership
Strategic communication

Job description

BlueTuskr, a full-service e-commerce growth agency, seeks a Senior Account Manager to lead client relationships for a portfolio of 6–8 ecommerce brands. You will oversee Account Strategists, coaching them to build trust, spot risks early, and drive proactive ideas.

This role emphasizes relationship management, strategy alignment, and cross-functional collaboration with leadership. You will partner with performance and project management teams to ensure cohesive, aligned experiences across paid,

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