Senior Client Ops Lead – Onsite, Multi-Location Growth

Fooda; Burlington (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary and stock options

Health, dental and vision plans

401k with company match

Parental leave benefits

Flexible spending accounts

Company issued laptop

Daily subsidized lunch program

Job summary

Fooda is seeking a Senior Program Manager to lead the success of our largest client partnerships. This onsite role manages day-to-day operations for multiple locations, drives value through insights, and shapes long-term client success.

You will also coordinate cross-functional teams and onsite staff to ensure Fooda standards are met. The position requires onsite presence in Burlington, TX, Monday–Friday, with an emphasis on operational excellence and strategic growth.

Qualifications

• 4–6 years in account management or operations.
• Data-driven with ability to generate insights from dashboards.
• Strong communication and leadership skills.
• Experience coordinating cross-functional teams.

Responsibilities

• Own the operational performance across a portfolio of locations.
• Serve as the primary daily contact for client needs.
• Prepare Quarterly Business Reviews with stakeholders.
• Analyze usage metrics and present strategic recommendations.
• Identify and coordinate upsell opportunities.
• Collaborate with Sales, Restaurant Partnerships, and Market Operations.
• Oversee onsite staff hiring and training.
• Develop scalable processes and improve efficiency.
• Manage account-level financial health including receivables/payables.
• Onsite presence Monday-Friday.

Skills

Account management

Operations

Multi-location support

Data analytics

Excel

Stakeholder management

Leadership

Cross-functional collaboration

Tools

Excel

Job description

Fooda is seeking a Senior Program Manager to lead the success of our largest client partnerships. This onsite role manages day-to-day operations for multiple locations, drives value through insights, and shapes long-term client success.

You will also coordinate cross-functional teams and onsite staff to ensure Fooda standards are met. The position requires onsite presence in Burlington, TX, Monday–Friday, with an emphasis on operational excellence and strategic growth.