Strategic Accounts Lead - Field & Growth

Fooda; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive base salary

Stock options

Health, dental and vision plans

401k retirement plan with companymatch

Maternity and parental leave benefits

Flexible spending accounts

Company-issued laptop

Daily subsidized lunch program

Job summary

Fooda is seeking a Strategic Account Manager to lead the success of its largest client partnerships across multiple locations. You will own outcomes, drive growth strategy, and partner with onsite teams to ensure top-tier execution and client satisfaction.

This field-forward role requires regular onsite presence, travels ~25% regionally, and you’ll use data-driven insights to inform decisions, align internal teams, and scale operations across the portfolio.

Qualifications

• 4–6 years of experience in strategic account management or client operations.
• Proactive relationship builder with data-driven approach.
• Willingness to spend time onsite with clients and travel regionally.
• Strong communicator capable of executive-facing conversations.

Responsibilities

• Own performance and outcomes for a portfolio of strategic client locations.
• Serve as primary day-to-day client contact with proactive communication.
• Maintain regular onsite presence across portfolio to build relationships.
• Lead Client Business Reviews with internal teams and client stakeholders.
• Analyze data to identify trends, risks, and growth opportunities.
• Identify upsell opportunities within existing portfolios with Sales and Operations.
• Collaborate cross-functionally to deliver cohesive client experience.
• Provide guidance to onsite resources and ensure clear accountability.
• Drive continuous improvement and scalable processes.
• Monitor account-level financial health and receivables.

Skills

Strategic account management

Client operations

Multi-location support

Data-driven decision making

Excel

Relationship-building

Tools

Internal systems

Job description

Fooda is seeking a Strategic Account Manager to lead the success of its largest client partnerships across multiple locations. You will own outcomes, drive growth strategy, and partner with onsite teams to ensure top-tier execution and client satisfaction.

This field-forward role requires regular onsite presence, travels ~25% regionally, and you’ll use data-driven insights to inform decisions, align internal teams, and scale operations across the portfolio.