Onsite Strategic Account & Operations Leader

Fooda; Warrenton (MO); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Stock options

Health, dental and vision plans

401k match

Paid maternity and parental leave

Flexible spending accounts

Company issued laptop

Daily subsidized lunch program

Job summary

Fooda is seeking a Program Manager to lead the success of its largest client partnerships, owning day-to-day operations across locations, driving value through data-driven insights and collaboration with cross-functional teams. This onsite role in Warrenton, MO requires 4–6 years in account management or operations and a proactive, data-driven mindset.

You will coordinate client communications, conduct Quarterly Business Reviews, and help shape long-term strategies while ensuring exceptional

Qualifications

• 4–6 years of experience in account management, operations, or multi-location client support in a service, hospitality, or tech-enabled environment.
• Proactive relationship builder who anticipates client needs and adds strategic value.
• Data-driven and capable of pulling insights from usage reports, KPIs, and dashboards to inform decisions.
• Organized and detail-oriented with the ability to manage multiple locations, priorities, and timelines.
• Experience hiring, training, and managing staff with a leadership style that is supportive and accountable.
• Strong communicator who coordinates stakeholders and guides teams through change.

Responsibilities

• Own the operational performance of your portfolio of locations.
• Serve as the primary day-to-day contact for client needs with proactive communication and high satisfaction.
• Coordinate Quarterly Business Reviews with internal and external stakeholders to align goals.
• Analyze metrics to identify trends, risks, and opportunities and present strategic recommendations.
• Identify and coordinate upsell and expansion opportunities within the client’s portfolio.
• Collaborate cross-functionally with Sales, Restaurant Partnerships, and Market Operations.
• Manage onsite staff hiring, training, and day-to-day oversight at portfolio locations.
• Develop and improve scalable processes achieving operational success.
• Monitor account-level financial health including receivables and payables.

Skills

Account management

Operations

Multi-location support

Data-driven

Excel

Stakeholder coordination

Leadership

Communication

Tools

Internal tools

Job description

Fooda is seeking a Program Manager to lead the success of its largest client partnerships, owning day-to-day operations across locations, driving value through data-driven insights and collaboration with cross-functional teams. This onsite role in Warrenton, MO requires 4–6 years in account management or operations and a proactive, data-driven mindset.

You will coordinate client communications, conduct Quarterly Business Reviews, and help shape long-term strategies while ensuring exceptional