Senior Client Campaign Manager

Publicis Groupe; Los Angeles (CA); Vor Ort; USD 75.000 - 103.000; Vollzeit

Zusammenfassung

Influential is seeking a Manager, Client Management to activate campaigns for a diverse portfolio of clients. You will ensure campaigns are delivered on time, aligned with objectives, and driven by clear processes and high-quality client service.

You will lead cross-functional collaboration with strategy, analytics, performance media, creators, and other teams, mentor junior members, and maintain strong agency relationships while focusing on profitability and client satisfaction.

Qualifikationen

• 5-7 years in client service, account management, or agency roles in media/marketing/influencer ecosystems.
• Experience supporting management of client accounts.
• Foundational understanding of influencer marketing and performance-driven campaigns.
• Excellent communication, organizational, and team management skills.
• Ability to manage multiple priorities with attention to detail and professionalism.

Aufgaben

• Partner with director manager on day-to-day client and agency communications for assigned accounts, building trusted relationships.
• Maintain strong knowledge of assigned agencies and clients.
• Support collection of campaign data for client reviews, QBRs, and milestone presentations.
• Oversee campaign delivery to ensure programs are executed flawlessly, on time, and aligned with client objectives.
• Oversee Specialist in coordinating monthly billing reconciliation.
• Be a critical listener in client and agency meetings to identify incremental opportunities within existing accounts.
• Contribute to inputs needed for Commercial Operations to support profitability tracking and financial health.

Kenntnisse

Client service

Account management

Influencer marketing basics

Communication skills

Organizational skills

Tools

Monday.com

Jobbeschreibung

Influential is seeking a Manager, Client Management to activate campaigns for a diverse portfolio of clients. You will ensure campaigns are delivered on time, aligned with objectives, and driven by clear processes and high-quality client service.

You will lead cross-functional collaboration with strategy, analytics, performance media, creators, and other teams, mentor junior members, and maintain strong agency relationships while focusing on profitability and client satisfaction.